Dakbrigade
More capacity to grow. Less time lost to admin.
From enquiry to quotation and purchasing, a connected back office helps Dakbrigade respond faster and take on more business without growing its administrative workload at the same pace.
The project at a glance.
Growth creates work long before a roofing team arrives on site. Bedrock Leverage connected the preparation, quoting and purchasing process so Dakbrigade has an operational foundation for handling more demand while keeping employees in control of customer quotes.
- Client
- Dakbrigade
- Our role
- Workflow automation and agents
- Project period
- 5 months
- Status
- Operational
Make room for more business.
Every new enquiry brings preparation: reviewing technical drawings, checking measurements, selecting materials and gathering supplier prices. As demand grows, this work grows with it. The business challenge was to support more customer opportunities without making each one depend on another round of disconnected administrative tasks.
Connect the work behind every quote.
Bedrock Leverage brought these steps into one workflow, from the first enquiry through purchasing. Agents research materials and suppliers and request supplier quotations. Employees retain the decisions that need their expertise: they check the measurement and approve the customer quote before it is sent.
Keep an enquiry moving towards an order.
Material choices and supplier pricing feed into quote preparation. Sending and follow-up are part of the same process, and customer approval leads through to ordering the required materials. This connects the commercial opportunity to the preparation needed to carry out the work, giving the team a route from enquiry to execution.
A working foundation for handling more demand.
After five months, the full workflow was operational, including supplier research, quote preparation, follow-up and purchasing. The employee approval step is part of daily use. Dakbrigade now has a connected process designed to support faster handling and reduce repetitive coordination as the volume of enquiries grows.
Grow capacity while keeping control.
The next opportunity is to use experience from daily work to improve capacity further: where enquiries wait, which exceptions need attention and which preparation steps take the most effort. That gives Dakbrigade a practical basis for growing its operation while maintaining the review that protects quote quality.
Could your back office support your next stage of growth?
In 60 minutes, we explore your workflow and identify opportunities worth investigating. You receive a concise written recap and our recommended next step.